COVID-19 measures
For Dutch, click here
The coronavirus affects all of us. For Athlon, the health and safety of our customers and employees is a top priority. That is why we have taken a number of security measures. But even now you can count on us! Our employees are there for you.
On this page you will find information and frequently asked questions about the measures Athlon has taken to prevent the spread of the coronavirus. We are closely monitoring the situation as new measures are taken and will update this page as soon as possible.
We will do everything we can to serve you as best we can. You can use the known (digital) channels and contact your regular contact or our reception at +31 (0)36 547 11 00..
What measures does Athlon take? |
In order to safeguard the health and well-being of our customers, employees and suppliers, we work at home as much as possible. Physical appointments with customers and suppliers are proactively moved or held through digital channels. |
Can I go for maintenance, repair and tyre change? |
Yes, you can currently go for maintenance, repairs and tire changes. |
Can I continue to use roadside assistance? |
Yes, we are well prepared and continue to perform our services as normally as possible. As always, you can rely on our roadside assistance throughout the Netherlands. Please note that the breakdown assistance companies are taking measures to prevent the infection and spread of the coronavirus. They will not shake hands and (where possible) keep one and a half meters away from you and other occupants of your car.
Roadside assistance abroad |
Is Athlon Car Outlet open? |
No, until further notice Athlon Car Outlet is not open for visits until the 19th of January 2021. However you can still make an appointment for a virtual viewing and buy cars online. An appointment can be made easily via +31 (0)36 547 13 99 or e-mail: caroutlet.nl@athlon.com.
|
Can I return and pick up my (new) car? |
Yes, that's possible. You can also continue to use our pick-up and delivery service. You can continue to return and pick up your car with us. To ensure both your safety and that of our employees, we ask you to keep the distance of at least one and a half meters to one another. |
Can I bring my car in for damage repair? |
Yes, you can go for damage repair. |
Can I continue to use a rental car? |
Yes, our rental cars are ready and can be delivered to you every working day. This is the normal delivery time during business hours, which can be about 1 hour away from the agreed time. Please take into account the hygiene measures: ensure sufficient distance between them and do not shake hands. |
Athlon Service Centre and other maintenance locations |
Our Athlon Service Centers remain open for now just like the dealers, Kwikfit, Euromaster and maintenance companies. |
Accessibility Athlon |
Our Athlon Netherlands office can be reached via the general reception on 036 547 11 00. Most of our colleagues work at home and are there for you. You can also contact your regular contact.
Athlon Driver Desk |
Customer visit by Athlon employees |
We recommend that appointments take place digitally, via telephone, video conference or Skype. If this is not possible, we recommend moving the appointment. Please take into account the hygiene measures: ensure sufficient distance between each other and do not shake hands. |
Do you have another question? |
Do you have another question that is not about the measures surrounding the coronavirus check out all the Frequently Asked Questions about your car, maintenance and repairs, fines, declarations and more. Feel free to contact us, we are happy to help you! |