When internal combustion engine (ICE) vehicles were the only option for motorists, staying safe in the aftermath of a breakdown or collision was relatively straightforward. The main concern was whether to stay in the car or to move a safe distance away. Where there was a mechanical problem, it might have even been possible to self-diagnose the problem yourself and in some case fix the issue on the roadside.
However, with an increasing number of Electric Vehicles (EVs) on UK roads, there is a new perspective on driver and passenger safety. The days of quickly getting under the car's bonnet to reconnect a battery, change a spark plug, or check the oil are long gone. Because of the increasing number of high-voltage components in EVs, doing so can put drivers in danger.
In this article, we'll look at the real risks that your fleet drivers face while driving EVs, debunk some of the myths, and address what best practice looks like for safer behaviours by the roadside, breakdown assistance, salvage, and repair.
Don't DIY
The first thing to remember is that only fully trained EV technicians should attempt any type of repair job, big or small. Repair networks across the UK are busy upskilling their technicians with new qualifications and adhering to official EV repair standards that are issued on a regular basis to keep motorists safe. Most new vehicles come with roadside support as standard for a fixed period of time. Leave the diagnostics to the professionals rather than risking personal injury.
While a traditional ICE 12v system may cause a dangerous shock that may not result in long-term injury, a high-voltage system found in EV vehicles may result in massive electrocution. EVs have been designed with safety in mind and under normal usage it is incredibly rare for anyone to become electrocuted. But only trained professionals should attempt repairs or diagnosis as they have specialist tools and safety equipment to avoid injury. It is therefore critical that fleet managers should consider incorporating such precautions into safety policies or regulations.
There are other issues to consider regarding vehicle power, maintenance, and safety. As a result, there are numerous EV myths: so many, in fact, that the Government's Office for Zero Emission Vehicles has launched its own website to address them. You can find their advice [here]. But we have summarised some of the key points below.
Eliminating EV safety myths
Here are five of the most common EV misconceptions:
- EVs can't be driven or charged in the rain - EVs are dangerous in wet conditions - According to research by Hyundai*, a total of 30% of motorists were deterred from trying an EV because they believed the vehicle couldn’t be used in wet conditions (heavy rain or a car wash). Vehicle manufacturers can guarantee this isn't the case thanks to rigorous testing regimes and regulations in place prior to launch. You, on the other hand, should always take precautions by following manufacturer instructions; only using the correct charging cables; and ensuring that the equipment is not damaged before charging up.
- Charging an EV risks causing a fire - The latest research** indicates that the risk of fire in an EV is lower than that of a petrol or diesel engine. Of course, it's still critical to have the battery and the rest of the vehicle checked periodically just as you would an ICE vehicle.
- Towing a broken-down EV is strictly prohibited - This isn't strictly true, but there are rules to follow during the recovery process, because EVs tend not to have a neutral gear. The only way to tow most EVs is using a Flatbed recovery vehicle. If you break down in an EV vehicle it is therefore important to make the recovery company aware that you are driving an EV so the appropriate recovery vehicle can be sent.
- You can’t tow another vehicle using an EV - Not all EVs are yet permitted to tow other vehicles, caravans or large trailers; always check with your Athlon customer service team, and we'll confirm with the manufacturer.
- Pushing a broken-down EV is easier than an ICE - This is also incorrect. An EV can only be pushed if it has a neutral gear. Because EV vehicles are heavier than traditional ICE vehicles they rely on-power steering, this will make steering very difficult without power.
Driving an EV vs. ICE
- Heavy right foot - Drivers who have never driven an EV before might be surprised at the instant torque and immediate speed. There might be a period of transition whilst drivers get used to this new acceleration so caution should be advised, particularly when driving in wet or icy conditions. Because the driving experience in an EV is so smooth it is possible to exceed speed limits without realising, so always use the vehicles limiters and cruise control to avoid accidentally speeding.
- Cold Weather can reduce efficiency - Avoid running out of charge by the roadside by always pre-planning your journeys. Remember, cold, frosty mornings may have a temporary effect on your vehicle, even reducing an EV's range. In colder weather, pre-condition your car while it's still plugged into a charger to maximize the efficiency of the battery.
- Breakdowns and accidents - Whilst there are less moving parts, EVs are not immune to breaking down. If you do breakdown or need recovery, the process is much the same as for an ICE vehicle. But be sure to reinforce that you are in an EV to the breakdown provider. EV vehicles cannot be towed using the same methods as an ICE vehicle.
- Be prepared at the pump - Most charging cables are now uniform and use the ‘CCS’ style charging connectors, but there are still some manufacturers that use older connectors and may need an adapter. Make sure your drivers are given an appropriate vehicle handover and the specifics of charging are explained.
Let Athlon365 keep you 'EV safe' on the road
At Athlon UK, we take pride in keeping you safe and your EV back on the road after an incident. We handle everything from accident management to ensuring that all of your vehicles receive professional and manufacturer approved repair and maintenance.
Our experienced and dedicated team is always ready to respond to any incident, from support at the roadside to returning repaired vehicles and recovering any uninsured losses - 24 hours a day, 365 days a year. Find out more about our accident and management portal and instant booking system, Athlon365 by clicking here or calling 0330 024 3456.
References
* https://www.driving.co.uk/news/one-in-10-drivers-think-electric-cars-cant-be-used-in-rain/
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