Call us
0333 222 3000*
Our customer services team are on hand to help, Monday - Friday 08.30 to 17.00.
0330 024 3456
Our driver-line and booking portal for maintained customers is available 24 hours a day, 7 days a week, 365 days a year.
Option 1 – Accident Management
Option 2 – Breakdown
Option 3 – Maintenance, Repair and Service
Option 4 – Tyre Replacement
Option 5 – Daily Rental
Option 6 – Anything else
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Customer support
Athlon’s customer service team will be available as usual until 17.00 on Thursday 28 March, after which the schedule below will be in place until Tuesday 2 April.
Please note, our out of hours customer support will be available as usual over the bank holiday as above.
Friday 29 March : Closed
Saturday 30 March : Closed
Sunday 31 March : Closed
Monday 1 April : Closed
Tuesday 2 April : 08.30 - 17.00
Accident, emergency & breakdown
The AA’s breakdown services will continue as normal throughout the bank holiday.
Open 24/7 as usual
Collections and inspections
Terminating/ off-hiring vehicles
If you are terminating or off hiring a vehicle, it will need to be made available for collection before 10am on Thursday 28 March.
Any rentals without the relevant instruction prior to 10am on Thursday 28 March will remain on rent until 10am on Tuesday 2 April at the earliest.
New reservations
The earliest time for deliveries after the bank holiday break will be 10am on Tuesday 2 April.
Please be advised
Should somebody off-hire for an incorrect date, then it will be placed back on a TBA, and an email will be sent. It is then the customer's responsibility to re-raise the off-hire on the correct date.
Friday 29 March : Closed
Saturday 30 March : Closed
Sunday 31 March : Closed
Monday 1 April : Closed
Tuesday 2 April : 08.30 - 17.00
Daily and short term rental
If you have vehicles on rent over the bank holiday, any amendments, extensions or terminations need to be passed to our reservations team before 10am on Thursday 28 March on line or by speaking to one of our reservation agents.
Friday 29 March : Closed
Saturday 30 March : 09.00 - 12.00
Sunday 31 March : Closed
Monday 1 April : Closed
Tuesday 2 April : 08.00 - 18.00
